Shipment

We are committed to providing clarity and satisfaction in our shipping, returns, and refund policies. Our goal is to offer an exceptional shopping experience for our customers worldwide.

1. Shipping Policy
1. Order Processing: Orders are processed within 3 business days of receipt.

2. Shipping Time: Shipping time may vary between 7 and 15 business days, depending on the recipient's location.

3. Free Shipping: We offer free shipping under certain promotions or conditions, which will be specified at checkout.

4. Shipment Tracking: All orders can be tracked with a tracking number, which will be provided once the order has shipped.

2. Return Policy
1. Size Errors: We accept returns for size errors. Customers must notify us of the error within 14 calendar days of receiving the product. Size exchanges are free, subject to stock availability.

2. Returns Due to Stock Availability: If the required size is unavailable, a full refund will be offered.

3. Product Condition: To be eligible for a return, products must be in their original condition and must not have been used.

3. Refund Policy
1. Returns Accepted: Once we receive the returned product and verify its condition, we will process the refund using the same payment method used for the original purchase.

2. Refund Timeframe: The refund will be issued without undue delay and, in any event, no later than 14 days after you inform us of your decision to return the product.

3. Manufacturing Defects: In the case of manufacturing defects, the customer must notify us within 7 days of discovering them. We will inspect and repair the product, or replace it, or issue a refund if repair or replacement is not possible.

4. Cancellations
1. Cancellation Policy: Orders can be canceled without penalty before they are shipped. Once an order is being processed, the cancellation policy will apply.

5. Inquiries
For any inquiries related to your order, shipping, returns, or refunds, please contact our customer support team at phamadripshop.support@gmail.com.