Preamble
The nature of this agreement requires a clear understanding of the obligations and rights of both the supplier and the consumer, thus ensuring an effective and ethically responsible commercial transaction. These Terms have been designed to guarantee the highest possible legal certainty and reflect our commitment to excellence and transparency in all our business operations.
1. Introduction
1.1 Purpose
This document constitutes the Terms and Conditions that govern the use of the website, as well as all commercial transactions mediated by this website between Mingxin Cross-border Trading Co., Ltd. and its customers. These conditions are designed to ensure the clear and legally compliant operation of our e-commerce service.
1.2 Acceptance
Access to and use of our services implies that the user fully accepts and agrees to comply with these Terms and Conditions, as well as the provisions set forth in our Privacy Policy and Cookie Policy. If you do not agree with any part of these terms, please refrain from using our portal.
2. Terms of Use
2.1 Permitted Use
The user is granted a limited, revocable, and non-exclusive right to access and use the website solely for personal purchasing purposes. This right does not include any form of commercial use or resale of the website or its content; nor does it include the collection and use of product listings, descriptions, or prices, or any derivative use of the website and its content.
2.2 Prohibitions
It is strictly prohibited to modify, alter, translate, explore, decompile, create, or attempt to create derivative works based on the website's content, including but not limited to any use of data mining, robots, or similar data gathering and extraction tools.
3. Registration and User Account
3.1 Registration
To make purchases through our website, the user must register and create a user account by providing accurate and complete information. It is imperative to maintain the accuracy of your account information through regular updates.
3.2 Security
The user assumes full responsibility for maintaining the confidentiality of their account and password. They are also responsible for restricting access to their devices to prevent unauthorized use. Mingxin Cross-border Trading Co., Ltd. assumes no liability for losses or damages resulting from the user's failure to comply with this security clause.
4. Terms of Sale
4.1 Products and Services
All products and services offered through our website are described as accurately as possible. However, it is understood that representations on the site, such as colors and images, may vary depending on the monitor or device used to access the site.
4.2 Purchase Process
The purchase process on our website consists of several steps that the user must follow to place an order: product selection, adding it to the shopping cart, entering billing and shipping information, selecting a payment method, and finally confirming the order by clicking the purchase button. This process is designed to ensure clarity and transparency in all transactions.
5. Prices and Payments
5.1 Prices
Our product prices are expressed in euros and include the applicable Value Added Tax (VAT). Shipping costs will be added to these prices and will be shown to the user during the checkout process.
5.2 Payment Methods
We offer several secure payment methods, which will be specified on the website during the checkout process. We are committed to employing appropriate security measures to protect the user's payment and personal information against unauthorized access.
6. Shipping Policy
6.1 National and International Shipping
We ship both domestically and internationally, subject to rates and delivery times that will vary depending on the specified destination. These details will be clearly communicated during the checkout process.
6.2 Special Conditions
It is crucial that the shipping information provided by the user is accurate and complete. Any errors in these may cause delays or prevent the delivery of the order. Therefore, Mingxin Cross-border Trading Co., Ltd. is not responsible for incidents arising from incorrect or incomplete information provided by the user.
7. Right of Withdrawal
7.1 Withdrawal Period
The user has the right to withdraw from the purchase contract within 14 calendar days without giving any reason, starting from the day on which they, or a third party indicated by them (other than the carrier), acquires physical possession of the goods purchased.
2.
7.2 Procedure
To exercise the right of withdrawal, the user must notify Mingxin Cross-border Trading Co., Ltd. of their decision by means of a clear statement (e.g., a letter sent by post, fax, or email). A model withdrawal form is available on our website, although its use is not mandatory.
8. Returns and Refunds Policy
8.1 Conditions for Returns
The customer may return any product that is not exactly as ordered or in the advertised condition, provided that the product has not been used and retains its original packaging. Return requests must be made within 14 calendar days of delivery.
8.2 Refund Procedures
Once the returned product has been received and its condition verified, the refund will be issued using the same payment method used for the original transaction, unless expressly agreed otherwise. The refund will be issued without undue delay and, in any event, within 14 days of the date on which we were informed of the decision to return the product.
9. Guarantees and Defective Products
9.2 Handling Defective Products
In the case of a defective product, we will proceed, as appropriate, with repair, replacement, price reduction, or contract termination, all of which will be free of charge for the consumer. The consumer must inform us of the lack of conformity within two months of becoming aware of it.
10. Intellectual Property
10.1 Property Rights
All intellectual and industrial property rights to the website and its content, including images, text, designs, and any other material, belong to Mingxin Cross-border Trading Co., Ltd. or to third parties who have authorized their use.
10.2 Authorized Use
The user agrees to respect all intellectual and industrial property rights. Any use of the website content, especially its reproduction, modification, distribution, or public communication, without the express authorization of Mingxin Cross-border Trading Co., Ltd., is strictly prohibited.
11. Links to Third Parties
11.1 Liability
The website may contain links to third-party websites. Mingxin Cross-border Trading Co., Ltd. assumes no responsibility for the content or privacy practices of these external sites.
12. Service Modifications and Terms
12.1 Updates
Mingxin Cross-border Trading Co., Ltd. reserves the right to modify the services offered on the website or the conditions stipulated in these Terms and Conditions at any time.
12.2 Notification
Modifications will be effective from the moment of their publication on the website. Continued use of the website after publication constitutes acceptance of the new terms.
13. User Obligations
13.1 Responsible Conduct
The user agrees to use the website and the services offered responsibly and in accordance with the law, morality, and public order.
13.2 Sanctions
Any use of the site that may harm the image, interests, or rights of Mingxin Cross-border Trading Co., Ltd. or third parties, or that may damage, disable, or overload the website, or that in any way prevents the normal use of the site, may result in the suspension or termination of the user's access without prior notice.
14. Privacy and Data Protection
14.1 Commitment to Protection
Mingxin Cross-border Trading Co., Ltd. is committed to protecting the privacy of its users' personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).
14.2 Privacy Policy
Detailed information on the processing of personal data, including the rights of the data subject, is available in our Privacy Policy, accessible from the website.
15. Use of Cookies
15.1 General Information
Mingxin Cross-border Trading Co., Ltd. uses cookies and similar technologies to improve the user experience on the website, facilitate navigation, and collect statistical information about visitors and their usage habits.
15.2 User Consent
By using our website, you consent to the use of cookies in accordance with our Cookie Policy, which details the types of cookies used and how to manage your preferences.
16. Security Measures
16.1 Data Protection
Mingxin Cross-border Trading Co., Ltd. implements appropriate technical and organizational measures to ensure the security of its users' personal data, protecting it against unauthorized access, unlawful alteration, disclosure, or loss.
16.2 Security Commitment
We will continue to improve our security measures in line with technological advancements and industry practices, ensuring a
appropriate level of security for the risk.
17. Force Majeure
17.1 Disclaimer
Mingxin Cross-border Trading Co., Ltd. shall not be liable for any failure or delay in performing any of its obligations when such failure or delay is due to events beyond its reasonable control, known as 'Force Majeure'.
17.2 Notification
In the event of a force majeure event, Mingxin Cross-border Trading Co., Ltd. undertakes to inform users as soon as possible and to take measures to minimize its impact.
18. Dispute Resolution
18.1 Mediation and Arbitration
For any dispute relating to these Terms and Conditions, the parties agree to first seek an amicable solution. If no agreement is reached, the dispute may be submitted to mediation or arbitration, as mutually agreed.
18.2 Applicable Law
These Terms and Conditions are governed by Spanish law, and any dispute will be submitted to the courts of the consumer's domicile in Spain.
19. Indemnification
19.1 Obligation to Indemnify
The user agrees to indemnify and hold harmless Mingxin Cross-border Trading Co., Ltd., its directors, employees, and agents from any claim, loss, damage, liability, cost, or expense arising from the user's breach of these Terms and Conditions or from the misuse of the website.
20. Limitation of Liability
20.1 Limitations
Mingxin Cross-border Trading Co., Ltd. will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of data or profits, resulting from the use of, or inability to use, the website or the services provided.
20.2 Scope of the Limitation
This limitation of liability will apply to the extent permitted by law and will not affect the statutory guarantees afforded to consumers.
21. Specific Aspects for International Users
21.1 Global Scope
Although Mingxin Cross-border Trading Co., Ltd. operates primarily from Spain, the website is accessible to users worldwide. Specific conditions, such as shipping times and costs, may vary depending on the destination country.
21.2 Legislation and Compliance
International users should ensure that their use of the website and the purchase of products comply with the applicable local laws in their respective countries.
22. Cancellations and Penalties
22.1 Order Cancellation
Customers may cancel their orders without penalty before the order has been shipped. Once the order is in transit, the aforementioned cancellation and return policies will apply.
22.2 Penalties for Non-Compliance
In the event of repeated cancellations or abuse of the returns policy, Mingxin Cross-border Trading Co., Ltd. reserves the right to refuse future orders from the customer involved.
23. Promotions and Special Offers
23.1 Conditions of Participation
Mingxin Cross-border Trading Co., Ltd. may offer promotions and special offers that will be subject to additional terms and conditions specified at the time of the offer. These conditions will prevail over these Terms and Conditions in case of conflict.
23.2 Right to Modify and Withdraw
Mingxin Cross-border Trading Co., Ltd. reserves the right to modify, suspend, or withdraw any promotion or special offer without prior notice or liability.
24. Comments and Suggestions
24.1 Receiving Feedback
Mingxin Cross-border Trading Co., Ltd. values ​​the comments and suggestions of its customers. These can be sent through our contact channels specified on the website.
24.2 Use of Comments
All comments and suggestions received may be used by Mingxin Cross-border Trading Co., Ltd. to improve its products and services, without any compensation to the user providing them.
25. Final Provisions
25.1 Term of the Terms
These Terms and Conditions will apply while they are published on the website. Mingxin Cross-border Trading Co., Ltd. reserves the right to modify or replace these Terms at any time.
25.2 Severability
If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
25.3 No Waiver
The failure to exercise or delay in exercising any right or provision of these Terms will not constitute a waiver of such right or provision.
25.4 Headings
The headings used in these Terms and Conditions are included for convenience and will not define or limit in any way the scope or extent of each section.
26. Contact
26.1 For any questions, concerns, or requests related to these Terms and Conditions, or any other aspect of our service, please contact us through
From:
Email: 1299738296zm@gmail.com
Phone: 17305960175
26.2 Our team is available to assist you and answer any questions as quickly as possible. We are committed to providing high-quality customer service and ensuring a satisfactory experience for all our users.